Platinum Play Casino Review
- EWallets: 24-48 hours
- Card Payments: 3-7 days
- Bank Transfers: 3-7 days
- Cheques: 7-28 days
- Pending Time: 24-72 hours
Platinum Play Casino, established in 2004, the casino is licensed by the Alderney Gambling Control Commission and certified by eCOGRA, ensuring fair play and high security standards. Players can enjoy a variety of games including slots, table games, and live dealer options, all accessible on both desktop and mobile platforms. With a generous welcome bonus of up to C$800 and ongoing promotions, Platinum Play caters to both new and loyal players. However, it’s important to note that the casino’s high wagering requirements and limited customer support options might not suit everyone.
Platinum Play Casino Highlights
| Established | 2004 |
| Owned By | Baytree (Alderney) Limited |
| Games | 600+ |
| Software | Microgaming |
| Certification | eCOGRA Safe |
| Support | 24/7, Multiple Languages |
| Promotions | Free Spins, Deposit Bonus |
| VIP Program | Yes |
| Licensing | Alderney Gambling Control Commission |
| Responsible Gambling | Cooling-off, Self-exclusion, Deposit Limits |
| Mobile App | Mobile-optimized site (No App) |
| Deposit Methods | Visa, Mastercard, Interac, Neteller, Skrill, and more |
| Withdrawal Times | 1-3 business days |
| Withdrawal Limits | C$4000 per week |
Welcome Bonus Platinum Play Casino
The welcome bonus at Platinum Play Casino is subject to several key terms and conditions that players must adhere to. The bonus is distributed across the first three deposits:
| Deposit | Bonus | Terms |
|---|---|---|
| 1st deposit | 100% match up to C$400 | Minimum deposit: C$10, wagering requirements: x35 |
| 2nd deposit | 100% match up to C$200 | Minimum deposit: C$10, wagering requirements: x35 |
| 3rd deposit | 100% match up to C$200 | Minimum deposit: C$10, wagering requirements: x35 |
To withdraw any winnings associated with these bonuses, players must meet a x35 wagering requirement, meaning the total bonus amount must be wagered 35 times before it can be transferred from the bonus balance to the cash balance. Additionally, different games contribute differently towards meeting this wagering requirement; for example, slots contribute 100%, while table games and video poker contribute significantly less, or not at all. Furthermore, while the bonus is active, the maximum allowed bet is C$8 per round or 50c per line. Non-compliance with these conditions, such as placing higher bets or playing excluded games, may lead to the forfeiture of the bonus and any related winnings.
Platinum Play Casinos Game
Platinum Play Casinos game selection is a key reason why players should choose this platform. With over 600 high-quality games, powered by renowned provider Microgaming, the casino offers a diverse range of options to suit every type of player. From classic table games like blackjack and roulette to an extensive collection of slots, including popular progressive jackpots, there’s something for everyone.
The live dealer section adds another layer of excitement, allowing players to experience the thrill of real-time gaming with professional dealers. The games are optimized for both desktop and mobile play, ensuring a smooth experience no matter how you choose to play.
Additionally, Platinum Play Casino regularly updates its game library with new titles, keeping the experience fresh and engaging. Combined with flexible betting limits and fair play practices, this makes Platinum Play Casino an excellent choice for both casual players and serious gamers alike.
| Slots | 700+ |
|---|---|
| Table | 600+ |
| Live Games | 55 |
| Arcade | 19 |
| Bingo | 16 |
| Jackpots | 105 |
Payment Options at Platinum Play Casino
When it comes to managing your funds at Platinum Play Casino, the platform offers a range of flexible payment options tailored to meet the needs of Canadian players. Deposits can be made quickly with minimum limits starting as low as C$5, providing accessibility for both casual players and high rollers. However, when it comes to withdrawals, the casino generally requires a minimum of C$50, and some methods might have specific maximum limits.
Withdrawals are processed efficiently, but it’s important to note that bank transfers may involve higher minimum limits, starting from C$300. The casino ensures secure transactions, though players should be aware of potential processing times, especially with larger withdrawals, which may take a few business days to clear.
For players seeking convenience, it’s recommended to use the same method for both deposits and withdrawals to streamline the process and avoid any delays. Additionally, ensure that your account details are up-to-date to facilitate smooth transactions.
| Payment Method | Minimum Deposit | Minimum Withdrawal |
|---|---|---|
| Interac | C$5 – No limit | C$50 – C$4,000 |
| Credit Cards (Visa, MasterCard) | C$5 – No limit | C$50 – C$4,000 |
| Debit Cards | C$5 – No limit | C$50 – C$4,000 |
| GPay (Google Pay) | C$5 – No limit | Not available |
| Paysafecard | C$5 – No limit | Not available |
| MuchBetter | C$5 – No limit | Not available |
| Flexepin | C$5 – No limit | Not available |
| Bank Transfer | Not available | C$300 – C$4000 |
Customer Support Platinum Play Casino
Platinum Play Casino takes customer support seriously, offering players several avenues to resolve issues and get assistance. The casino provides 24/7 customer service, ensuring that help is always available, no matter when you play. You can reach out to the support team via live chat, which is the fastest and most convenient option for immediate help. Alternatively, you can contact them through email: [email protected] if your inquiry is less urgent or requires detailed documentation.
For common questions or troubleshooting, the casino also features a Help Centre with a comprehensive FAQ section. This resource can quickly address many typical concerns, from account management to game rules.
If players encounter more serious issues or have complaints that aren’t resolved through standard support channels, they can escalate their concerns to third-party resolution bodies. For disputes, contacting eCOGRA, an independent authority for fair gaming, is recommended. This ensures that any grievances are handled professionally and impartially.
