Captain Cook Casino Review
- EWallets: 1-5 days
- Card Payments: 3-5 days
- Bank Transfers: 6-10 days
- Cheques: 10-21 days
- Pending Time: 48-96 hours
Captain Cooks Casino, established in 2000, offers players over 850 games from Microgaming, including popular slots, blackjack, roulette, and video poker. New players receive a unique welcome offer: 100 chances to win the jackpot for $5 on their first deposit, plus bonuses on the next four deposits totaling up to $475. The casino is known for its progressive jackpots, including the famous Mega Moolah. Captain Cooks Casino is licensed and regulated, ensuring fair play and protection of player data. 24/7 support is available via chat and email. The casino regularly pays out large winnings, including million-dollar jackpots, and offers a wide range of deposit and withdrawal methods.
| Established | 2000 |
| Owned By | Fresh Horizons Ltd. |
| Games | 800+ |
| Software | Games Global (ex Microgaming) |
| Support | Live chat 24/7, Email — [email protected], Phone — +1-866-312-7466 |
| Promotions | 275% up to C$475 + 100 Free Spins Welcome Bonus |
| VIP Program | Yes, 6 levels |
| Licensing | Kahnawake Gaming Commission |
| Responsible Gambling | Deposit Limits, Time Out, Self Exclusion, Self-assessment test |
| Mobile App | For android devices yes, iOS is coming soon |
| Deposit Methods | Visa, MasterCard, Interac, MuchBetter, InstaDebit, Flexepin, Payz, PaySafeCard, ElectronicCheck |
| Withdrawal Times | 48–96 hours |
| Withdrawal Limits | C$50–C$10,000 per transaction |
Captain Cooks Casino Bonus
Captain Cooks Casino offers a generous bonus program, starting with a unique welcome offer. New players can take advantage of bonuses on their first five deposits, giving them the opportunity to significantly increase their gaming bankroll.
| Deposit | Bonus Size | Promo Code |
|---|---|---|
| 1st deposit | 100 chances to win the jackpot | Minimum deposit $5 |
| 2nd deposit | 100% up to $100 | Minimum deposit $10 |
| 3rd deposit | 50% up to $150 | Minimum deposit $10 |
| 4rth deposit | 25% up to $125 | Minimum deposit $10 |
| 5th deposit | 100% up to $100 | Minimum deposit $10 |
Captain Cooks Casino Loyalty Program
The Casino Rewards Loyalty Program at Captain Cooks Casino offers players the opportunity to receive additional benefits from their gameplay. Players accumulate loyalty points for every real money wager. The number of points awarded depends on the type of game and the size of the bet.
Accumulated points can be exchanged for bonus credits. The exchange rate may vary depending on the player’s VIP level — the higher the level, the more favorable the exchange rate.
Bonuses received through the loyalty program usually have their own wagering requirements. Typical requirements include:
- Wagering: players need to make bets for a certain amount, usually 30–40 times the bonus amount.
- Time limit: the bonus must be wagered within a certain period, often 7–30 days.
- Game restrictions: some games may be excluded from wagering or contribute less towards meeting the wagering requirements.
It’s important to note that conditions may vary depending on the specific bonus and current casino promotions. Players are advised to always check the current terms and conditions on the Captain Cooks Casino website.
Captain Cooks Casino Game Variety
Captain Cooks Casino boasts an impressive collection of over 850 games, powered by the renowned software provider Microgaming. This extensive library ensures that players of all preferences will find something to enjoy.
Slots form the backbone of the casino’s offerings, with a wide range of themes and features. Players can enjoy classic 3-reel slots, modern 5-reel video slots, and progressive jackpot games like the famous Mega Moolah. Popular titles include Immortal Romance, Thunderstruck II, and branded games like Game of Thrones and Jurassic World.
Table game enthusiasts are well catered for with multiple variants of blackjack, roulette, baccarat, and poker. The casino offers both American and European roulette, along with several blackjack variations including Atlantic City and Vegas Strip rules.
Video poker fans can choose from popular variants such as Jacks or Better, Deuces Wild, and Aces & Faces, available in single and multi-hand formats.
For those seeking a more immersive experience, Captain Cooks Casino offers live dealer games, bringing the authentic casino atmosphere directly to players’ screens. These games include live blackjack, roulette, and baccarat, hosted by professional dealers in real-time.
The casino regularly updates its game selection, adding new releases to keep the content fresh and exciting. With games to suit all budgets and skill levels, Captain Cooks Casino provides a comprehensive and diverse gaming experience.
| Game Type | Number of Games |
|---|---|
| Slot Machines | 758 |
| Progressive Jackpots | 9 |
| Tables | 98 |
| Video Poker | 26 |
| Live Dealer | 2 |
Captain Cooks Casino Payments Methods
Captain Cooks Casino offers a robust selection of payment methods designed to provide players with a convenient and secure way to manage their funds. Whether you prefer traditional banking options, modern e-wallets, or cryptocurrencies, Captain Cooks Casino ensures a seamless transaction process. This comprehensive range of options caters to players globally, making it easy for everyone to deposit and withdraw funds efficiently.
| Payment method | Deposit limit | Withdrawal limit |
|---|---|---|
| VISA | C$50–No limit | — |
| MasterCard | C$50–No limit | C$50–10,000 |
| Maestro | C$50–No limit | C$50–10,000 |
| INTERAC | C$50–No limit | C$50–10,000 |
| ElectronicCheck | C$50–No limit | — |
| PaySafeCard | C$50–No limit | — |
| Instant Bank Transfer | C$50–No limit | — |
| MuchBetter | C$50–No limit | — |
| Google Pay | C$50–No limit | — |
| INSTADEBIT | C$50–No limit | — |
| Crypto (Bitcoin, Ethereum, Tether) | C$50–No limit | — |
| Neosurf | C$50–No limit | — |
| Flexepin | C$50–No limit | — |
| Payz | C$50–No limit | C$50–10,000 |
| Bank Transfer | — | C$50–10,000 |
Captain Cooks Casino ensures that all transactions are processed securely, using advanced encryption technologies to protect player information. With a variety of payment methods, players can choose the one that best fits their needs, whether they are looking for speed, convenience, or security.
Captain Cooks Casino Customer Support
Captain Cooks Casino offers several channels for customer support, but there are some notable areas for improvement. The live chat feature, available 24/7, initially uses an automated bot to answer common questions. For more specific issues, players are often directed to a separate window where they may need to wait up to 44 minutes to connect with a personal manager. Email support is available through [email protected], with responses typically received within 24 hours. Additionally, players can reach out via telephone at +1-866-312-7466 for more immediate assistance. Despite the multiple contact options, the response times and reliance on automated systems may not meet the expectations of players needing quick and personalized help.
- Live Chat: 24/7 availability
- Email: [email protected]
- Telephone: +1-866-312-7466
